Welcome to OKbridge!
Our goal is to provide the highest quality bridge games and tournaments as well as create a positive and safe community experience. To promote this goal, we have four separate policies governing our relationship with you:
- Terms of Membership
- Conduct Policy
- Satisfaction Guarentee
OKbridge Terms of Membership
The Terms of Membership ("Terms") are a legally binding agreement that governs the relationship between OKbridge (a.k.a. "OKb"), as defined below and yourself ("you") and your use of OKbridge's games for the web, mobile or any other applicable platforms and/or devices (the "Service"). By accessing or using OKbridge's Services and accepting these Terms, you agree that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service. Please review the Terms carefully.
Your OKbridge membership may start with a free trial. There is no payment method or credit card required for the free trial. The duration of the free trial period of your membership will be specified during sign-up and is intended to allow new and certain former members to try the Service.
30-Day Money Back Guarantee. Our aim is to make sure that you are completely satisfied with the quality of our Service. If you should decide for any reason that you are unhappy with your OKbridge membership within 30 days after subscribing, then we will provide you with a full refund. This money back guarantee applies only to first-time annual subscribers who notify us within 30 days of first subscribing. No refunds for any other memberships will be made.
Conduct is critical to maintaining an environment in which all members have a rewarding and fun experience. Our Conduct Policy located here provides a summary of conduct expectations for OKbridge. By using the Services, you agree to the Conduct Policy.
Billing and Cancelation
The membership fee for the Service and any other changes you may incur in connection with your use of the Service will be charged to your payment method on the specific billing date indicated on your "Member Homepage". The length of your billing cycle will depend on the type of subscription that you choose. Membership fees are fully earned upon payment.
You can update your payment methods by going to the "Edit My Account" page on your OKbridge member homepage. Following any update, you authorize us to continue to charge the applicable payment method unless you have turned off auto renewal as described in "2.3 Cancellation" below.
You can cancel your OKbridge membership at any time, and you will continue to have access to the Service through the end of your billing period. To cancel, select the "Edit My Account" link on your member homepage and follow the instructions for cancellation. You must cancel your membership before it renews in order to avoid billing of the membership fees for the next billing cycle to your payment method. Alternatively, you can cancel and close your account immediately. You can also turn off auto renewal. If you turn off auto renew on your membership, your account will automatically close at the end of your current billing period if you do not manually renew. To see when your account will expire, log into your member homepage.
We reserve the right to change our subscription plans or adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your subscription plan will take effect following notice to you.
Unless provided for in Section 1.2 above, payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the Service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
Your OKbridge membership will continue and automatically renew until terminated. You can change your automatic renew preferences by loggin into your member homepage and selecting "Edit My Account".
We require that all members be aged 13 and over. Any member under age 13 must provide proof of parental consent.
You agree to use the OKbridge service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the Service or content therein. Except as explicitly authorized in these Terms of Membership, you agree not to archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the Service. You also agree not to circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Service; use any robot, spider, scraper or other automated means to access the Service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Service; insert any code or product or manipulate the content of the Service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our Service if you violate these Terms of Membership or are engaged in illegal or fraudulent use of the Service.
We reserve the right to refuse service to anyone for any reason. We are dedicated to ensuring that the atmosphere is hospitable and ethical. If we observe or learn of anyone engaging in behavior that we feel is detrimental to our service or to the atmosphere that we are trying to promote, then we reserve the right to terminate that person's membership immediately. In such event, we will provide a pro-rated refund. Please see "Conduct" for additional information.
We are not responsible for Internet-related problems. We cannot assume responsibility for any problems that might be caused by overloads, congestion or other problems with the Internet. It is your responsibility to ensure that you have a good connection to the Internet.
We are not responsible for service outages, acts of God, or other circumstances beyond our control. While we do our best to ensure that our service is always available to all of our members, occasional service outages are unavoidable. We cannot be responsible for any damages that may be caused by the lack of availability of our Service at any particular time.
All transmissions on our Service are owned by OKbridge. You agree that any information transmitted on or using our Service, or found on our web site, is owned exclusively by OKbridge and may not be copied or retransmitted without our prior written permission.
We will send you information relating to your account (e.g. payment authorizations, changes in password or payment method, confirmation messages, notices, newsletters, pre-renewal notifications, tournament results) in electronic form only, for example via emails to your email address provided during registration. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that communications be in writing.
To find more information about our Service and its features, or if you need assistance with your account, please visit the "Contact Us" section on your member homepage or send an email to firstname.lastname@example.org. In certain instances, Member Services may best be able to assist you by using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means. In the event of any conflict between these Terms and information provided by Member Services or other portions of our website, these Terms will control.
If any provision or provisions of these Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
OKbridge may, from time to time, change these Terms. Such revisions shall be effective immediately; provided however, for existing members, such revisions shall, unless otherwise stated, be effective 30 days after posting. We may assign our agreement with you to any affiliated company or to any entity that succeeds to all or substantially all of our business or assets related to the OKbridge Service.
You agree that any legal disputes must be resolved under California law in San Diego, California. These terms are governed by California law. You agree that the exclusive venue and jurisdiction for any such disputes shall be in San Diego, California.
Nothwithstanding anything herein to the contrary, in the event of any dispute, you agree that your legal recourse is limited to a membership refund of the most recent subscription fee or renewal.
OKbridge has never sold or rented any information about its members, and we have no plans to do so in the foreseeable future. If we should decide to change our policy, we will notify you in advance by email and give you an opportunity to opt out of such practice.
Information Collection and Use
OKbridge collects information in several ways from our members and at several different points on our Web site.
Registration / Membership
Personal Information: The personal information collected during the membership registration process includes your name, address, phone number, email and credit card information. We use your credit card information to charge you for the membership subscription selected. We use your contact information and email address to contact you for marketing purposes and to send you updates about your account. On occasion, you may also be contacted by phone or U.S. mail with news about OKbridge, upcoming promotions, and to comment and collect feedback about our services. We always welcome suggestions from our members about how we can improve our Web site.
We have never shared specific personal information about our members with other organizations or individuals and we have no plans to do so.
Playing Information: To complete your user profile, we also collect playing information. This includes your playing level, the bidding systems you like to play, your favorite conventions, and your ACBL or WBF membership numbers. You can also edit your profile to include any additional information that you would like to share with other members. Your email address is provided to allow other members to contact you. All information provided in this section is voluntary and public. Many of the games played at OKbridge are pick-up games. Your profile lets other players know what kind of bridge player you are. This helps to create a comfortable playing environment for you and your potential partners.
We request information from users on our product order form. A user must provide contact information (such as name, street address, email and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the customer.
We store information that we collect through cookies and log files to create a profile of our members. A profile is stored information that we keep on individual members that details their viewing preferences. Consequently, collected information is tied to the members personally-identifiable information to provide offers and improve the content of the site for the member. This profile is used to tailor a member's visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with any third parties.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring / exit pages, platform type, date / time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Information Transmitted on the Site
Subject to our Terms of Membership, all transmissions on our service are owned by OKbridge. Any information transmitted on or using our service, or found on our web site, is owned exclusively by OKbridge, Inc. and may not be copied or retransmitted without our prior written permission.
Communications from the Site
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our members we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send members an email. Generally, members may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with members on a regular basis to provide requested services and in regards to issues relating to their account, and we reply via email or phone, in accordance with the members wishes.
Sharing / Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Intermediaries
We use a credit card processing company to bill members for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Choice / Opt-out
Our members are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our signup process has an 'opt-out' mechanism so members who join OKbridge but don't want any marketing material can keep their email address off of our lists.
Members who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to the email with "unsubscribe" in the subject line or emailing us at email@example.com. In addition, members may contact us by phone, email or postal mail to opt-out.
Surveys & Contests
From time-to-time our site requests information from members via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Web site. Members' personally-identifiable information is not shared with third parties unless we give prior notice and choice.
This Web site takes every precaution to protect our members' information. When members submit sensitive information via the Web site, their information is protected both online and off-line. OKbridge uses the latest encryption technology to protect your personal information and ensure that every transaction that takes place on our web site is secure using SSL. When our registration / order form asks members to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our members' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use a password to access administrative interfaces. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our employees are notified and / or reminded about the importance we place on privacy, and what they can do to ensure our members' information is protected any time new policies are added or existing policies are changed. If members have any questions about the security at our Web site, members can send an email to firstname.lastname@example.org.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure, and there is a slight risk that data could be intercepted or interrupted during Internet transmission. Although we strive to provide for secure transmission of members' personal information and all site information from the member's computer to OKbridge for storage, OKbridge cannot warrant the security of any information members transmit to us or from our online services and members do so at their own risk.
How to Update Your Personal Information
You can update your personal information at any time by emailing our Member Services team at email@example.com with any changes that you would like us to make to your information. Some personal information can also be updated by logging into your account on OKbridge.com and editing your profile on your member's homepage.
Notification of Changes
If, however, we are going to use members' personally-identifiable information in a manner different from that stated at the time of collection we will notify members via email. Members will have a choice as to whether or not we use their information in this different manner. However, if members have opted out of all communication with the site, or deleted / deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying members of the change. In some cases where we post a notice we will also email members, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
How to Contact Us About Privacy Concerns
OKbridge Conduct Policy
We are an association of bridge players from over 100 countries around the world that play on OKbridge 24x7. While our experience, style of play or language may differ from one another, our commitment to promoting the game is the same. Our goal is to create a fun, safe and fair place for all bridge fans to enjoy the game.
This policy sets out the standards of conduct and ethical practice expected of our members if we all are to gain maximum enjoyment of the services OKbridge provides, both in tournaments and open play.
We encourage all members to treat others how they would like to be treated and to follow the guidelines outlined below. Players who are unable to follow these rules will be subject to warnings, restricted privleges, suspensions, or even having their accounts closed. The full Conduct Policy and procedures can be found on your member's homepage.
Be kind. Be helpful. Be forgiving.
- Stalk, harass, or harm another member
- Transmit anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable
- Violate or infringe other member's intellectual property, privacy, publicity, or other legal rights
- Send unsolicited or unauthorized advertising or commercial communications, such as spam
- Transmit any malicious or unsolicited software
- Impersonate or misrepresent your affiliation with someone else
- Interfere with or disrupt the Services
When you use the site or Services, do not:
- Close or leave a table in the middle of card play (finish the hand and notify the other players before leaving) unless it is a matter of personal emergency or harassment / abuse from another player. If in a tournament, notify the Director
- Make your opponents or partner wait unnecessarily
- Harass or abuse your opponents or partner
When you use the site or Services, do not:
- Exchange information with a partner through prearranged methods of communication other than those sanctioned by the rules and laws of bridge
- Acquire illicit opponent or partner information using multiple accounts
- Obtain help from any other person, player or coach during rated (competitive) games or tournaments
- Allow anyone else to use your account or access anyone else's account
- Interfere with the gameplay of other members
Fair Play and Ethics
When you use the site or Services, do not:
Note: If you suspect your opponent(s) are using outside help, this is not an excuse for you to do the same. Please report the player(s) to firstname.lastname@example.org or email@example.com. If in a tournament, please report the player to the Tournament Director.
OKbridge Satisfaction Guarantee
While we’re sure you’ll love our club, we want you to know that your satisfaction is important to us.
We want you to be completely satisfied with the quality of our service. If you decide for any reason that you are unhappy with your OKbridge membership within the first 30 days after subscribing (annual memberships only), we will promptly provide you with a full refund. This offer applies only to first-time subscribers who notify us within 30 days of first subscribing. This has been our policy since 1994!
Please note: The 30-day Money Back Guarantee is for annual memberships only and does not apply to monthly memberships.